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Our environmental, social, and governance (ESG) strategy centers on sustaining our planet, creating equitable opportunity, and acting with integrity.

Building trust and creating impact—together.

Mobilizing our ESG strategy

We’re making progress on our commitments to drive impact for all our stakeholders and the planet.

We are committed to environmental sustainability

Sustaining our planet

Championing the transition to a net-zero world.

Corporate Social Responsibility (CSR) is in our DNA

Creating equitable opportunity

Making work more equitable, accessible, and rewarding for all people.

Governance with built-in corporate social responsibility

Acting with integrity

Building trust through ethical, transparent, and secure business practices.

Given ESG’s connection to long-term value creation, we’ve made it a strategic imperative, embedding it into our operations, solutions, and cultural mindset to benefit our employees, customers, partners, and communities.

Gina Mastantuono
Chief Financial Officer, ServiceNow

Activating ESG across the enterprise

Connecting people, processes, and systems to make work flow.

Empowering teams to collaborate with our ESG workflows

Turning ESG goals into action

We’re improving ESG impact and business outcomes with products that build long-term trust and value.

Strengthening our communities

We’re creating solutions to complex problems across four community engagement focus areas.


Accelerating carbon emission reductions.

Racial equity

Increasing representation in the global economy for diverse groups.

Digital readiness

Closing the digital divide by creating more opportunities in the workforce.

Disaster response

Supporting communities in which we live and operate.

United Nations sustainable development goals

A better world through action

We support the United Nations’ urgent call to action for peace and prosperity. We champion these goals through our solutions and practices, including:

  • Quality education and life-long learning for all
  • Gender equality and female empowerment
  • Access to affordable, and modern energy for all
  • Ongoing, inclusive economic growth and employment
  • More sustainable infrastructure and innovation
  • More equality within and among countries
  • Taking action to combat climate change’s impacts

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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