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Two utility workers from an oil and gas management company surveying a location for a new field of wind turbines.

Energy and utility service transformation starts here

Power connected operations and modern service delivery for oil and gas companies and utilities through a future-ready digital platform.

In a disruptive energy and utilities landscape, we help you stay focused on the assets and operations that drive business success.

Harness the power of connected operations.

Operate with flexibility

Increase operational efficiency and meet regulatory standards—while staying agile for business change.

Operational efficiency

Prepare your technicians to provide the fastest, most accurate service—and track issues to resolution.

Customer service excellence

Handle and resolve requests quickly—and at a lower cost—with a complete view and self-service tools.

Connected operations

Improve the value of your smart grid by gathering data to proactively manage and address outages.

Don’t just take our word for it

See how energy and utility companies like yours are changing the way they work.

Optimized internal service delivery

Engie provided global HR services for 50,000 employees on a single platform—everything in one place.

Fulfilled 85% of requests via self-service

Affinity Water created a digital-first experience to reduce regulatory risk and maintain SLAs.

Saved £1.2 million in 12 months

National Grid fostered innovation by using automation to align IT with business strategy.

Reduced deficiencies by 50%

Nexen Energy strengthened its external audit process to be faster, sustainable, agile, and transparent.

Featured resources


Increase efficiency, reliability, and satisfaction

Build a foundation for next-generation utility field services to increase worker productivity.


Transform energy and utility service delivery

Digitize and connect operations to unlock benefits throughout the supply chain.


Reduce the risk of being breached by cyberattacks

Improve end-to-end vulnerability response processes to dramatically reduce cybersecurity risks.

Join us at an event


Now at Work 2021

Discover at your own pace how workflow is the path forward in the hybrid world of work.


Knowledge 2021

Explore the endless possibilities of workflow at your pace.

Two utility workers discussing energy IT solutions.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the energy and utilities sector to discuss industry challenges and how to partner with us to unlock your potential.