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Employee Center

Provide a unified portal across departments so employees can stay engaged, productive, and informed—and request the services they need from anywhere.

Benefits of Employee Center

Enhance the employee service experience

Give employees a unified portal to easily get help from HR, IT, facilities, and other departments.

Support your hybrid workforce from anywhere

Transform how work gets done with cross-departmental services, information, and tasks.

Connect with employees in moments that matter

Keep employees updated about company news, resources, and relevant info with targeted campaigns.

Features of Employee Center

Curating Employee Center experiences around topics

Curated experiences

Organize, customize, and streamline content creation around topic pages for easier self-service.

Serving up content via targeted campaigns and automation

Targeted campaigns

Serve up timely, relevant, personalized content to employees based on location, role, and job type.

Using Employee Center directly within Microsoft Teams

Microsoft Teams integration

Submit requests, take action on notifications, and chat with virtual agents within Microsoft Teams.

Support internal discussions with searchable forums

Employee forums

Empower employees to participate in internal discussions and discover forum content via search.

Additional features


Find relevant content from any department and retrieve results from multiple places—quickly.

App launcher

See relevant and frequently used apps on your home page and in context with curated experiences.


Gain insight into how campaigns and content are performing with out-of-the-box reporting capabilities.

You might also be interested in…

Employee Journey Management

Build complete workflows to support employees through complex moments.

Case and Knowledge Management

Standardize documentation, interactions, and fulfillment of employee inquiries and requests.

Virtual Agent

Intercept and resolve issues faster with an intelligent chatbot that understands simple, human language.

Now Mobile

Find answers, get help, and make requests across departments from a single, native mobile app.

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.